Reporting to the Head of Campus. Shall be responsible for the front office and customer relations activities including welcoming visitors and assisting them, while ensuring prompt delivery of telephone services to the Institute.
Receptionist Job Duties and Responsibilities:
- Welcoming visitors and assisting them.
- Operating the switchboard.
- Answering calls and giving proper advice or connecting them accordingly.
- Taking messages and directing them to respective officers.
- Receiving letters and forwarding them to the relevant offices.
- Tracking, recording and reporting on telephone usage.
- Reporting defective telephone lines.
- Kenya Certificate of Secondary Education mean Grade C or its equivalent.
- A Diploma in Telephone Operations or front office and related subjects from a recognized institution.
- Satisfactorily served as Receptionist II in the Institute or a comparable position with similar responsibilities in like organizations for a minimum period of three (3) years.
- Good communication and interpersonal skills.
- Excellent computer skills.
- Ability to multi-task and pay attention to detail
- High level of personal organization.
- Have high level of personal organizational and attention to detail.
- Have ability to relate well and communicate effectively with others.
Terms of Offer
An attractive remuneration package commensurate with qualifications and responsibilities of the position will be negotiated with the right candidate.
How to Apply
Interested and qualified candidates MUST complete the Kenya Railways application form (CLICK HERE to download), attach their testimonials and certificates and address their applications MARKED WITH THE JOB REF NO to the:
Director
Railway Training Institute
P.O. Box 42226, 00100,
Nairobi
To be received by 3rd July, 2015
Note: Only the short listed candidates will be contacted.
Canvassing will lead to automatic disqualification.