Saturday, May 9, 2015

Latest Deputy Front Office Manager Kenya May 2015
Location : Nairobi
   
Job Category: Office & Admin
  
Salary :Not specified

   
Description

The Front Desk Officer will be responsible for the front office desk/reception and manage both external and internal communications while aware of promoting the image of the Hotel at all times.

Details

JOB OPPORTUNITY:

We are a Professional Services firm that provides Financial Consultancy Services including Assurance and Business Advisory Services, Feasibility Studies & Project Proposals Preparation, Human Resource, Risk Management and information System Solutions.

We are looking to recruit a highly motivated and knowledgeable individual for our client in the Hotel Industry.



Key Duties & Responsibilities:


  • Supervise the front office desk/reception, including attending to the switch board, guest relations, communications and queries;
  • Offer support in office administration to include general office management, ensuring proper functioning of all office support systems i.e. photocopier, fax machine, telephone, generator etc;
  • Coordinate and facilitate information flow and follow up with the hotel schedule, Administration and Finance for logistics mainly to do with hotel & flight bookings, airport transportation for  visitors and consultants’ logistics;
  • Prepare purchase requests and maintain continuous supply of stationery and other materials for the office, workshops or special events;
  • Distribute/routing official documents to the relevant office staff; 
  • Monitor performance of the security personnel deployed at the premises, and regularly patrol and inspect  premises such as the compound, fences, recording and reporting any unusual event noticed;
  • Prepare and dispatch communication, notices to respective stakeholders, institutions and organizations;
  • Assist in the collation of travel plans on a monthly basis from all staff and arrange support accordingly;
  • Provide support to program workshops and events and liaise with staff and administration department and ensure that all the logistics such as venue, invitation, funds, transport etc are prepared efficiently;
  • Book accommodation for  customers where required;
  • Manage petty cash for the hotel;
  • Supervise the Casual labourers in performing duties so as to keep the office and hotel premises clean and tidy;
  • Perform any other duties and responsibilities as assigned by the Administrative Officer.



Qualifications, Skills & Experience:
  • The Front Desk Officer must possess a good bachelor’s degree in office management, communications, public relations or related field
  • At least three years’ experience preferably in a hotel environment.
  • Proven ability to work independently
  • Ability to work in Shifts
  • Computer proficiency skills i.e. working knowledge of Microsoft office.
  • Excellent interpersonal and communication skills.
  • Good personality and ability to handle multiple tasks.
  • Written and spoken fluency in English.



MODE OF APPLICATION
All suitably qualified candidates should submit their applications together with:

    Attached copies of all academic qualifications (transcripts and certificates);
    Detailed CV and contact numbers;
    Three professional work references and or/academic references



Please send your electronic applications before 14 May, 2015 at 05:00pm.

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