Location : Nairobi
Job Category: Office & Admin
Salary :Not specified
Description
The Front Desk Officer will be responsible for the front office desk/reception and manage both external and internal communications while aware of promoting the image of the Hotel at all times.
Details
JOB OPPORTUNITY:
We are a Professional Services firm that provides Financial Consultancy Services including Assurance and Business Advisory Services, Feasibility Studies & Project Proposals Preparation, Human Resource, Risk Management and information System Solutions.
We are looking to recruit a highly motivated and knowledgeable individual for our client in the Hotel Industry.
Key Duties & Responsibilities:
- Supervise the front office desk/reception, including attending to the switch board, guest relations, communications and queries;
- Offer support in office administration to include general office management, ensuring proper functioning of all office support systems i.e. photocopier, fax machine, telephone, generator etc;
- Coordinate and facilitate information flow and follow up with the hotel schedule, Administration and Finance for logistics mainly to do with hotel & flight bookings, airport transportation for visitors and consultants’ logistics;
- Prepare purchase requests and maintain continuous supply of stationery and other materials for the office, workshops or special events;
- Distribute/routing official documents to the relevant office staff;
- Monitor performance of the security personnel deployed at the premises, and regularly patrol and inspect premises such as the compound, fences, recording and reporting any unusual event noticed;
- Prepare and dispatch communication, notices to respective stakeholders, institutions and organizations;
- Assist in the collation of travel plans on a monthly basis from all staff and arrange support accordingly;
- Provide support to program workshops and events and liaise with staff and administration department and ensure that all the logistics such as venue, invitation, funds, transport etc are prepared efficiently;
- Book accommodation for customers where required;
- Manage petty cash for the hotel;
- Supervise the Casual labourers in performing duties so as to keep the office and hotel premises clean and tidy;
- Perform any other duties and responsibilities as assigned by the Administrative Officer.
Qualifications, Skills & Experience:
- The Front Desk Officer must possess a good bachelor’s degree in office management, communications, public relations or related field
- At least three years’ experience preferably in a hotel environment.
- Proven ability to work independently
- Ability to work in Shifts
- Computer proficiency skills i.e. working knowledge of Microsoft office.
- Excellent interpersonal and communication skills.
- Good personality and ability to handle multiple tasks.
- Written and spoken fluency in English.
MODE OF APPLICATION
All suitably qualified candidates should submit their applications together with:
Attached copies of all academic qualifications (transcripts and certificates);
Detailed CV and contact numbers;
Three professional work references and or/academic references
Please send your electronic applications before 14 May, 2015 at 05:00pm.