Credit Controller Jobs in Nairobi Kenya

Latest Credit Controller Jobs in Kenya

 Job Title: Credit Controller

Locations: Nairobi

Nature of Job: Full time

Duties

• Debt collection
• Maintain debtors overdue accounts to agreed company performance levels
• Ensure collection of debtors accounts occurs within credit terms and according to company policy and procedures
• Report on account collection progress
• Listen to customer complaints with empathy and take action to satisfy the customers immediate needs and prevent reoccurrence
• Make telephone collection calls
• Risk review new and existing customers to minimise bad and doubtful debts
• Monitor credit limits and terms for each customer in line with Credit Policy
• Effectively resolve disputed invoices
• To provide timely and accurate reporting
• Maintain notes and account details of any changes

Knowledge, Skills and Experience

•     Excellent relationship management skills
•     Knowledge of credit and credit related activities
•     Customer claims and processes
•     Strong Excel, written, verbal, negotiation and communication skills
•     Knowledge of Microsoft suite of products
•     Well organized and efficient
•     CPA section two and a Bachelor’s degree in a business related course

Qualified candidates should send CV quoting relevant skills and experience to info@royalagencies.co.ke